Terms and Conditions – Chennai Cosmetics

Welcome to Chennai Cosmetics. By accessing or using our website https://thechennaicosmetics.in/, you agree to abide by the following Terms & Conditions. Please read them carefully before making any purchase or interacting with our services.

1. General

These Terms & Conditions govern the use of our website, products, and related services.
By using our website, you accept the policies listed here, including:

Privacy Policy
Shipping Policy
Return & Refund Policy

If you do not agree with any part of these terms, please discontinue using the website.

2. Use of Website

You agree to:

Provide accurate and valid information
Not misuse the website for fraudulent or illegal activities
Not attempt to harm, disrupt, or overload the website’s functionality

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

3. Products & Pricing

All products listed on the website are subject to availability.
Prices may change at any time without prior notice.
Product images may vary slightly from the actual product due to lighting or packaging updates.
We ensure all products are genuine and sourced from trusted suppliers.

4. Orders & Payments

Orders are confirmed only after successful payment (for prepaid orders).
Cash on Delivery (COD) may be available for selected locations.
In case of payment failure, the order will not be processed.
We reserve the right to cancel orders if:
- The product is unavailable
- There is an issue with the shipping address
- Suspicious or fraudulent activity is detected

Refunds, if applicable, will be processed as per our Refund Policy.

5. Shipping & Delivery

Delivery times are estimated and may vary based on location and courier delays.
Once shipped, the package cannot be cancelled or modified.
If the delivery fails due to wrong address or unavailability, additional re-shipment charges may apply.

Full details are available in our Shipping Policy.

6. Returns & Replacements

Due to hygiene and safety reasons, we do not accept returns or exchanges.
Damaged or wrong items must be reported within 24 hours of delivery with an unboxing video.

Refer to our Return & Refund Policy for more information.

7. Intellectual Property Rights

All content on our website—including images, logos, text, designs, and graphics—is the property of Chennai Cosmetics.
You may not use, copy, reproduce, or distribute any content without written permission.

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the content, policies, or services of these external sites.
Please review their policies before engaging with them.

9. Limitation of Liability

Chennai Cosmetics is not liable for:

Any damages arising from incorrect product usage
Allergic reactions (patch test is recommended)
Delays caused by courier partners
Technical errors, website downtime, or unforeseen interruptions

You agree to use our products responsibly and as directed.

10. Governing Law

These Terms & Conditions are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of courts located in Chennai, Tamil Nadu.